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Within the scope of shopping and membership on our website:
Your identity (name, surname)
Your address
Your contact information (phone number, email address)
Shopping information (date, time, amount, content of shopping, payment method, payment details)
If requested to be included in your invoice (TR ID number, tax number, personal business information) will be processed.
Within the scope of purchases made through our branches;
Your identity (name, surname)
Your address
Your contact information (phone number, email address)
Shopping information (store date, time, amount, content of shopping, payment method (credit card, cash), payment details)
If included in the invoice (TR ID number, tax number, personal business information) will be processed.
While allowing e-commerce;
Your identity (name, surname)
Your contact information (address, phone number, email address)
Details about your use of our website (your actions, transactions, preferences, products visited on our website, etc.)
Marketing-related information (demographic member/user/customer information such as date of birth, site usage, shopping habits, address, and preferences, likes and related comments, campaigns, surveys and their contents, invoices, etc. Content, payment methods (cash, credit cards, etc.) and payment details (installment payments, etc.), old and new mobile/home/work phone/fax numbers, email addresses, e-commerce and other communication approaches, actions, cookies (cookies, web browser beacons-information) IPs, beacons) information will be processed.
Your personal data may be processed for the following purposes in accordance with the Personal Data Protection Law;
General Purposes;
If you contact us, your identity and contact information will be processed to resolve your issue or complaint and to contact you if necessary.
Your identity, communications, invoices, and shopping information will be shared with responsible public institutions and organizations, and organizations that have approved information security, primarily to fulfill obligations arising from laws and other legal responsibilities.
Your identity, contact information, invoices, and shopping information will be submitted to public institutions and organizations such as courts, enforcement offices, and arbitration committees in all types of lawsuits, responses, and objections in disputes arising from contracts, acting as the data controller.
Your Website and Branch Shopping
Customer identity, contact information, and shopping information will be processed to carry out the post-sales service operational process (such as 'Product Delivery, Product Return').
Your identity and contact information will be processed to distinguish records related to you created by our system from other customers’ records, enabling you to benefit from the post-sales operational process without presenting an invoice/receipt,
Your identity and invoice information will be processed to issue an invoice if you request one,
To fulfill our legal obligations under the law, your identity, shopping, and invoice information will be processed by the company acting as the data controller.
While Allowing E-commerce;
Your identity, contact information, shopping, and marketing access information may be processed by filling out the boxes on the websites where you have given your consent to access general or personalized campaigns, advantages, promotions, advertisements, notifications, and marketing activities. All kinds of commercial communication activities may be carried out for you. Your important information will be processed by the company as the data controller.
Your personal data is collected from us and our branches. All types of shopping, collection, delivery, transactions, survey entries, registrations, and behavioral activities carried out on websites and in branches are recorded in our systems. Information provided during communication with our customers via our call centers is also recorded in our system. Data is processed electronically through e-commerce methods obtained via the website within the scope of your communication consent.
As a company, your personal data is processed in accordance with Article 5 of the Personal Data Protection Law. Based on explicit provisions and conditions, we process e-commerce data, and within the scope of sales and membership on the site, 'data processing is essential for the establishment and fulfillment of the contract,' and the company is responsible for protecting the rights of the data controller.
As a company, your personal data may be transferred to third parties.
For specialized information technology, marketing activities, or consulting purposes, personal data may be shared with Business Partners and Service Providers (Call Centers, Device-Based Personal Data Collection Services, Marketing Consultants, Databases, Electronic Message Service Providers, Consultants, etc.) and Corporate Collaborations
This data may also be provided to institutions, organizations, and authorities, including licensed and authorized public institutions and organizations, and judicial authorities, to fulfill related obligations and provide necessary information, documents, and other relevant requirements. This will enable you to exercise your legal rights in the context of legal claims and defenses.
Pursuant to Article 11 of the Law, you may submit an application to the company by following the methods specified in the 'Contact' section of this clarification text and/or the procedures outlined in Article 5 of the Communiqué on the Principles and Procedures for the Application to the Data Controller. You may request information on the following matters;
To learn whether personal data is being processed,
To request information if personal data has been processed,
To learn the purpose of processing personal data and whether it is being used in accordance with this purpose,
To know the third parties to whom personal data is transferred, either domestically or abroad,
To request the correction of personal data if it has been incompletely or inaccurately processed,
To request the deletion or destruction of personal data within the framework of the conditions set forth in the KVKK (Personal Data Protection Law),
To request notification of any corrections, deletions, or destruction of personal data to third parties to whom the personal data has been transferred,
To object to the occurrence of a result against you by analyzing the processed data exclusively through automated systems,
To request compensation for the damages in case you suffer harm due to the unlawful processing of personal data.
Your legal and procedural application will be responded to by the company within a maximum of 30 days.
As the data controller, you may send your application to the email address assigned for the application process. (If your legal framework requires specific procedures for making such requests, please refer to the procedures mentioned above. Please ensure that you follow these procedures.)
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