Dear Customers, Members and Visitors, ÇETIK GRUP ENERJİ SAN. TRADE. A.Ş, we attach great importance to the protection of your personal data. In this context, we would like to inform you about your personal data and processing processes as “data controller” in accordance with the Law on the Protection of Personal Data No. 6698 (“PDPL”).
WHAT IS YOUR PROCESSED PERSONAL DATA
Within the Scope of Your Website Shopping and Membership;
Your identity information (name, surname,)
your address,
Your contact information (phone number, e-mail address)
Shopping Information (shopping date, time, amount, shopping content, payment method and payment details)
If you request it to be included in the invoice (TC ID number, tax number, individual company information), it is processed.
Within the scope of your purchases made through our branches;
Your identity information (name, surname,)
your address,
Your contact information (phone number, e-mail address)
Shopping Information (shop date, time, amount, shopping content, payment method (credit card, cash) and payment details)
If you want it to be included in the invoice (TC ID number, tax number, individual company information) it is processed.
In case you give permission for electronic commercial communication;
Your identity information (name, surname,)
Your contact information (address, e-mail address, phone number)
Details regarding your use of our website (your behavior on our website, transactions, preferences, products visited, etc.)
Your marketing-based information (data of birth, site usage, shopping habits, demographic member/user/customer information such as address and habits, likes and related comments, campaigns, surveys etc. and their contents, invoice contents, payment methods (cash, credit card etc.) and payment details (installment amount etc.), old and new mobile/home/work phone/fax numbers, e-mail addresses, approaches-actions to electronic commercial and other communications, cookies (cookies, web browser marks-information) , IP, beacon,) information is processed.
PURPOSE OF PROCESSING YOUR PERSONAL DATA
Your personal data may be processed for the following purposes in accordance with the legislation on the protection of personal data.
General Purposes :
If you contact us, your identity and contact information in order to resolve your problems and complaints and to contact you when necessary,
Your identity, communication, invoice, shopping information in order to fulfill our obligations arising from the legislation, to fulfill our other legal obligations, especially information security, with authorized and responsible public institutions and organizations,
Your identity, contact, invoice and shopping information are processed by the Company as Data Controller in order to exercise all kinds of lawsuits, replies and objections against official institutions and organizations such as courts, enforcement offices, arbitral tribunals in disputes arising from the contract.
Your Website and Branch Shopping
Your identity, contact and shopping information in order to fulfill the after-sales operational processes (“product delivery, product return”),
Your identity and contact information in order to distinguish the records we create in our system regarding you from the records of other customers, and to enable you to benefit from the post-sales operational processes without submitting an invoice/receipt,
If you request an invoice to be issued, your identity and billing information in order to issue an invoice,
In order to fulfill our storage obligations arising from the legislation, your identity, shopping and billing information is processed by the Company in the capacity of Data Controller.
In case you give Electronic Commercial Communication Permission;
By filling in the box on the website that you will mark with your consent, you can access identity, communication, shopping and marketing in order to create/make general or special personalized campaigns, advantages, promotions, advertisements, information, marketing activities, and to carry out all kinds of commercial communication activities for you. Your essential information is processed by the Company as Data Controller.
METHOD OF COLLECTING YOUR PERSONAL DATA AND LEGAL REASON
Your personal data by the Company and our branches; All kinds of shopping, collection, delivery, transaction, survey filling, registration and behavioral transactions on the website and the branch are recorded in our systems, and the information you provide during communication with you via our call center is recorded in our systems, or by electronic commercial methods received through the website. It is processed within the framework of your Communication Permission.
As a company, your personal data; Pursuant to Article 5 of DPDL; Based on the Explicit Consent Condition, we process the Electronic Commercial Communications and in terms of sales and membership on the site, “data processing is mandatory for the establishment and performance of the contract” and the legal responsibility of the Company and the protection of the rights of the data controller.
TRANSFERRING YOUR PERSONAL DATA
As a company, your personal data;
Information technologies, marketing activities, or consultancy that requires expertise, etc. with business partners and service providers (call center, personal data collection service via devices, marketing consultancy, database, electronic message tool service providers, consultancy, etc.) with companies)
To these institutions, organizations and authorities, with the information requested from us, in order to fulfill our other obligations and to provide information, documents and other related obligations to authorized and authorized public institutions and organizations and judicial authorities, and to use our legal rights such as the rights of lawsuit and reply,
YOUR RIGHTS
Pursuant to Article 11 of the Law; You can request information on the following subjects by applying to the Company using the methods in the “communication” section of this Clarification Text and/or in accordance with the procedures set forth in Article 5 of the Communiqué on Application Procedures and Principles to the Data Controller:
Learning whether your Personal Data is processed or not,
If your Personal Data has been processed, requesting information about it,
Learning the purpose of processing Personal Data and whether they are used in accordance with its purpose,
Knowing the third parties to whom your Personal Data is transferred, at home or abroad,
Requesting correction of your Personal Data if it is incomplete or incorrectly processed,
Requesting the deletion or destruction of your Personal Data within the framework of the conditions stipulated in the KVKK legislation
Requesting notification of third parties to whom your Personal Data has been transferred,
Objecting to the emergence of a result against you by analyzing the processed data exclusively through automated systems,
If you suffer damage due to unlawful processing of Personal Data, requesting the removal of this damage
Your legal and procedural applications will be answered by the Company within 30 days at the latest.
CONTACT
As the Data Controller, you can send your applications to the Company’s e-mail address allocated for the application procedure. (We would like to remind you that in cases where the relevant request must be made in a certain procedure by law, the said procedure must be followed.)
Address:
Phone:
Email :
